Why are Japanese Cars so reliable?
The two words quality and reliability are synonymous with Japanese cars. Japanese cars are very popular all over the world as they are super efficient and deliver all that they promise. Japanese cars are the most preferred cars not only in the Japanese market but also in the overseas markets. Japanese cars have proved to be more reliable than most European or American cars. The continent of Europe and the United States of America is flooded with Japanese cars. This has also led to setting up of huge car manufacturing plants in overseas countries by leading Japanese car makers. Off the ten most reliable cars in the world, seven are Japanese cars.

Japanese Car Makers – Customer Orientation
Let us find out why Japanese cars score over most other cars in reliability and performance. Customer satisfaction is the main motto of the Japanese car makers and this drives them to manufacture high quality reliable cars. The corporate setup of the Japanese car manufacturing companies is designed to help and serve the customers. Right from the worker in the production floor to the director in the board room, everyone is customer oriented. If the customer has a minor issue with the car, it is not unusual for the CEO of the company himself to go and visit the customer. This clearly shows that even the smallest issue is taken very seriously and the car company genuinely cares.
Japanese people in general are open to criticism and willing to improve upon their shortcomings. Japanese analyze their mistakes and immediately rectify them. It is this approach that makes them stand apart. Other countries in the world are also trying to produce reliable cars but are not willing to take up any criticism.
Japanese Auto Makers commitment to R&D
Leading Japanese car makers such as Toyota and Nissan spend huge amounts of money on constantly upgrading their technology. The huge money spent on research and development helps these car makers to innovate and produce super efficient cars. Even the workforce is quality conscious. The factories and car plants are run in an efficient and disciplined manner. The reporting structures in these companies are well chalked out with the superiors giving clear and precise instructions. The workers also know their job thoroughly and continuously strive for perfection.
The suppliers of automobile spare parts and components are located near the factories and whenever there is a shortage in the supply of parts, the suppliers immediately deliver them to the car manufacturer. In other words, very little time is wasted in transportation. This also shows that the Japanese car makers have an efficient supply chain management. Read the rest of this entry »
